Our Values
Our people and our customers are our most important assets.
- Integrity
- Courtesy
- Honesty
- Compassion
- Dedication
We will be good stewards of our company resources.
Our Vision
HI-TECH will deliver unmatched satisfaction and value to every customer.
Our Mission
- Be the recognized leader in product and service quality internationally.
- Aggressively protect and grow our market share in our current material
handling product segment.
- Exceed every customer's expectation.
- Provide the highest quality material handling products through consistent
process improvement and innovation.
- Deliver the best return on investment and maximize cash flow.
- Provide a work environment that allows us to attract and retain the highest
quality people.
- Conduct our business with ethics and integrity and with respect to prevailing
laws and regulations, and be a good corporate citizen in our community
We pride ourselves for offering the highest quality products and for our passion to provide the best possible service and support to our customers. Our main goal is to exceed every customer's expectations by providing lifting equipment as per customer’s application and zero maintenance product.
Our people are truly our greatest asset. Our continued success has been the result of our willingness and ability to "go the extra mile" to meet the specific needs of our customers. Dynamic interaction between departments allows us to work in unison with one goal - to provide the customer with the best possible experience from their first contact.
Our outstanding Outside Sales Force
Our outstanding Outside Sales Force is committed to working closely with our qualified clients to provide the end user the best products available to get their job done. These dedicated Salespeople are highly trained professionals who are available and eager to meet with customers to solve problems and provide solutions anywhere internationally. You are never treated as a number as they take the time to build real relationships with manufacturers, OEMs and end users and will ultimately find solutions to customer needs.
Our friendly Customer Service Team is well trained and is always ready to efficiently and accurately service our customer requests. This team has earned the reputation for being "the best in the industry" for their professional and personal attention to your needs. Their goal is to meet or exceed customer expectations on every contact.
Our Engineering Team is to help customers with application questions and after-the-sale product support. They take pride in their technical expertise and knowledge and are available to support our customers' needs.
Our dedicated Plant Personnel are always willing to go above and beyond the call of duty to get product out to our customers. From assembly and fabrication to testing and shipping, their level of productivity is challenged by none.
HI-TECH Hoists, strives to provide the highest quality hoists and cranes through consistent process improvement and innovation. We are proud of our reputation for providing a high level of customer service and satisfaction, and seek self-motivated, high energy team players to contribute to HI-TECH's success. Our employees are busy, challenged, and appreciated.
In return for skilled, experienced team players, we offer a competitive salary and benefit package to include Medical/Dental/Life Insurance, Long & Short Term Disability Insurance, and Tuition Reimbursement.
Top Ten Reasons to Buy HI-TECH CRANES:
1. Service
Our Customer Service Department is recognized as the best in the industry; skilled, qualified, friendly and willing to go the extra mile.
2. MaintenanceOur zero maintenance products are recommended by our clients who are our best sales media.
3. Electric Products
The best and most durable electric wire rope hoist in the market. Hi-Tech features Smart Brake Technology, a revolutionary DC brake with an electrical failsafe design. 10 year hoist brakes and motors warranty.
4. Outside Sales ForceThe best trained and motivated Sales Team anywhere. Available anywhere in India to help solve your lifting needs and internationally.
5. History and LongevityOne of the oldest, most established hoist and crane suppliers in Indian market.
6. Engineering ExpertiseKnowledgeable and responsive Engineering Department that is customer focused and available to answer questions and provide immediate response to customer calls.
7. Lead TimesBest turn-around time in the industry. You need it - our plant will get it out to you.
8. Production Capability
Our state-of-art factory is equipped with full on-site machining, welding and fabrication abilities.
9. Trade Associations
ISO 9001-2008 company with DNV The Netherland certification, NSIC & SSI registered. Registered with space, atomic energy, refineries and steel plant of international repute.
10. Competitive Edge
Our goal and success has been our ability to out-perform in product quality, innovation, service and support. |
